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Frequently Asked Questions

Q: How do you clean the dryer vent? What does it entail?

A. Our cleaning process usually consists of 1) getting set up on the inside, 2) doing the bulk of the cleaning from the outside, and 3) finishing up on the inside. We use a rod-and-brush cleaning method in conjunction with a blower. There are a few approaches available, but we find this to be the most effective means of getting out all of the debris (especially when you consider the presence of things such as densely compacted lint, nesting material, and dead birds).

Our dryer vent cleanings will typically include the cleaning of the following components:

  • the outside termination cover
  • the main duct
  • the transition duct
  • the duct protruding from the back of the dryer
  • the back of the accessible appliance area (including the back, floor, and wall)
  • the lint screen
  • the lint trap (cursory vacuuming)
Q: Does this also include a thorough cleaning of the dryer appliance?

A. No, these are two separate services. We recommend having your dryer vent system cleaned annually and having your dryer appliance cleaned out every 3 - 5 years by an appliance repair person.

Q: Does a dryer vent cleaning leave a mess inside or out?

A. No. The inside is left cleaner than how it was upon arrival and the outside is cleaned up as much as possible to leave it looking good.

Q: How long does a dryer vent cleaning take?

A. Usually a cleaning takes about an hour or so, give or take about 15 minutes.

Q: Are there any handouts to access for more information?

A. Usually a cleaning takes about an hour or so, give or take about 15 minutes.

  • FEMA's report titled, "Clothes Dryer Fires in Residential Buildings (2008-2010)" in their Topical Fire Report Series (here).
  • FEMA's handout titled, "Clothes Dryer Fire Safety" (here).
  • The NFPA's handout is titled, "Clothes Dryer Safety" (here).
  • UL's article about improving fire containment standards for electric dryers (here).
  • In-O-Vate Technologies, Inc.'s helpful "dryer venting tips and practices" (here).​

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